FAQ – Frequently Asked Questions

What is the situation with VAT and prices?

VAT (Value Added Tax) is already included in all prices displayed on this website. There is no additional VAT added on the checkout page.

Do you deliver to outside of the UK?

We can send some items to non-UK locations. Please read more by clicking here.

What payment methods do you accept?

We accept payments via PayPal and most major credit/debit cards through the Stripe payment gateway. We also accept Google Pay.

How do you calculate delivery prices?

As stated on the page on Delivery Info the total cost of postage depends on the size, weight and number of products purchased. The vast majority of products are sent by Royal Mail, with customers able to choose between first or second class postage. Larger products (such as fishing rods) are sent by courier with the choice between Evri or Parcelforce available.

Can I back order a product if it is out of stock?

At the minute we do not have a way of registering back orders on the site. However, if you email us at contact@seaanglingshop.co.uk about an out of stock product we will email you immediately when the product is back in stock.

Is there a minimum order level?

There is no minimum level for orders – we are happy process and send low-value orders and single items.

Why do I need to give a postcode when I place an order?

Many of the courier companies we use rely on postcodes to deliver products and we therefore need postcodes when we take orders.

Can my billing address be different to my shipping/delivery address?

Yes. We do allow orders to be placed with a different billing address and shipping addresses. However, if a high-value order is placed with a different billing and shipping address we may contact you by email to confirm the order before it is sent out.

How often do you add new products to your shop?

We are constantly sourcing new products to add to our shop and new lines and products are added most months. This page is updated whenever new products are added to our site.

Do you have a physical premises? Can I come and visit Sea Angling Shop and have a look around at the stock?

As we are an online only business our physical premises in Jarrow, Tyne and Wear is only used for administration and deliveries/returns and we are unable to accept guests or customers at our premises.

Can I get in touch with someone at Sea Angling Shop for general advice/information about your products? 

Yes please email contact@seaanglingshop.co.uk.